Privacy Policy

1. Introduction

Peak Roster ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our shift scheduling platform and related services (the "Service").

2. Information We Collect

We may collect the following categories of information:

• Account Information: Name, email address, organization name, and login credentials.
• Billing Information: Payment-related details needed to process your subscription.
• Operational Data: Shift schedules, availability, roster details, and other data you submit.
• Usage Information: Device, browser, IP address, and interactions with the Service.
• Support Communications: Information you provide when contacting support.

3. How We Use Information

We use your information to:

• Provide, maintain, and improve the Service.
• Set up and manage user accounts.
• Process subscriptions, billing, and refunds.
• Send service-related notifications and administrative messages.
• Provide customer support and respond to inquiries.
• Monitor security, prevent abuse, and enforce our terms.

4. Legal Basis and Oregon Privacy Rights

If you are an Oregon resident, you may have rights under the Oregon Consumer Privacy Act (OCPA), including the right to access, delete, correct, and opt out of certain processing activities.

Peak Roster recognizes and honors applicable opt-out requests, including Universal Opt-Out Mechanisms such as Global Privacy Control (GPC), where required by law.

5. How We Share Information

We do not sell your personal information. We may share information:

• With service providers that help us operate the Service (for example, hosting, email, and payment processors).
• When required by law, legal process, or valid governmental request.
• To protect rights, safety, and security of Peak Roster, our users, and others.
• In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.

6. Data Retention

Upon account termination, Peak Roster may retain your user data for up to 1 year before permanent deletion. During this period, you may request export or earlier permanent deletion of your data, subject to legal and operational obligations.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page. Your continued use of the Service after updates are posted indicates your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise privacy rights, contact us at:

Peak Roster Support
Email: support@peakroster.com
Website: peakroster.com